Privacy Policy

Last updated: 18 May 2026

This Privacy Policy describes how Interflow ("we", "us", or "our") collects, uses, and protects your information when you use the EzTutor.my platform and mobile application ("the Service").

1. Information We Collect

Profile information - details you provide such as name, email address, and phone number.
Social login data - if you sign in with Google or Apple, we receive your name and email from those providers.
Location data - your approximate location (coordinates) when you use the location feature, stored to help match you with nearby tutors.
Payment information - payment transactions are processed by BillPlz. We store transaction references and amounts but do not store card or banking details.
Usage data - pages visited and actions taken within the app, collected via Google Analytics.

2. How We Use Your Information

To create and manage your account.
To match clients with suitable tutors based on location and preferences.
To process payments and send booking confirmations.
To send service-related notifications and updates.
To improve the platform through aggregated usage analytics.

3. Information Sharing

We do not sell or share your personal data with third parties. We may disclose information if required by law or to protect the rights and safety of our users.

4. Data Retention

We retain your account and location data for as long as your account is active. You may request deletion of your account and associated data by contacting us.

5. Security

We use industry-standard measures to protect your data including HTTPS encryption. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

The Service is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at support@interflow.my.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by updating the date at the top of this page.

9. Compliance

We comply with Malaysia's Personal Data Protection Act 2010 (PDPA). If you have concerns about how your personal data is handled, you may contact us using the details below.

10. Contact Us

Interflow
Email: support@interflow.my